The role of Human Resources in the workplace is more valuable than ever before. In the current environment, HR plays a vital role in maintaining the success of new workforce structures, keeping employees regularly informed and updated, and managing unfortunate layoffs or furloughs.
When the coronavirus subsides, it will be up to HR professionals to facilitate bringing employees back to the office and adjust job description to reflect the new realities in the post-pandemic world. As more people will be working remotely going forward, HR will need to turn some of their focus to flexible working benefits and employee assistance programs (EAPs).
This goes beyond work-from-home privileges and puts a heightened focus on things like flex-time schedules, child care benefits, and mental health support.
HR will also have to prepare to deal with the anxiety that the virus has caused for just about everyone, in particular those who have lost family or friends, and the impact will not vanish with the availability of a vaccine. HR will be called upon to not just ramp up new hiring, but devise ways to help employees cope with the aftermath of the pandemic.
Many employees will suffer post-traumatic stress disorder (PTSD), so the importance of EAPs will soar. Developing and administering mental health benefits will become a bigger part of HR’s role, especially in the wake of the pandemic.
In a post-COVID-19 world, HR will have a greater role than ever in helping companies manage new realities. With increased remote work, new ideals of work-life balance, and the psychological impacts of disruption on the home front, the future of work will look far different than what we’re used to.